Frequently Asked Questions

What happened to my webcast account from the last training?

Churches must create a new account each training. This is done when registering for a video training at www.lsmregistration.com.
Are there any test files I can play to make sure my computer is set up correctly?

You can play a test file by clicking here.
Are the outlines of the training available online?

The training outlines are not available online and must be ordered through the registration section.
Where and when will the study-questions be available?

For those watching the live webcast, the study-questions will be available approximately 1 hour before each meeting in the Live Webcast Section. After a message has been given, the study-questions will be available in the Archives Section. Study-questions will be provided for messages 1-10 only.
What is the meeting schedule for the live meetings?

The live meetings start at 4:00 PM and 7:30 PM Pacific Time. The archived messages will be available approximately 1 hour after each meeting (7:00 PM and 10:30 PM).

On which operating systems can the webcast messages be played?

The webcast messages can be watched on Windows computers, Mac's, Android devices, iOS devices, and Linux.
Which browsers can be used?

LSM Webcast uses an HTML video player which allows you to watch messages with the following browsers:
    Windows: Chrome, FireFox, Edge
    Mac: Safari, Chrome, FireFox
    Linux: Chrome, FireFox
    Android: Chrome, Edge
    iOS (iPad, iPhone): Unsupported by Apple
Why am I hearing both English and another language at the same time?

Some of the audio tracks are stereo with English on the left audio track and a translation on the right audio track.
Can the messages be downloaded?

Messages may be downloaded on Android devices only at this time. Click here for more information.

What is DRM?

Digital Rights Management (DRM) is an encryption service that works in conjunction with a browser to provide authorization for a browser to play an encrypted video. In order to play a file that has DRM, a browser must acquire a "license".
What is a license?

A license is an electronic key that a browser must obtain before it can play the file. A license is required for each file (message) you play on a machine.
Why would I need two licenses?

You would need the second license if you wanted to play a message on a second machine. For example, if you start a message on your desktop machine, and want to finish watching on your laptop, you would need the second license for your laptop. This also becomes important for watching multiple languages.

What languages will be available?

English, Chinese, Spanish, Korean, Japanese, Dutch, French, Portuguese, and Russian are available.
Can we watch the video training in multiple locations with the same account?

Yes
Why am I hearing English and another language at the same time?

Some of the audio tracks are stereo with English on the left audio track and a translation on the right audio track.

Living Stream Ministry
Webcast Video Training